Software built around the way you work.
Off-the-shelf systems make you work their way, and most only cover part of what you do. We design and build software for your business, from a small tool that saves an hour a day to a system that runs the whole organisation.
Built for you
Your terms, your steps and your paperwork, not somebody else's idea of your trade.
One place
Paper, spreadsheets and separate apps brought together in one system.
Reports in seconds
See what's happening across the business without chasing anyone for figures.
Any device
Works in a web browser on computers, tablets and phones. Nothing to install.
The right access
Each person sees the parts they need, and nothing they shouldn't.
Secure sign-in
Two-step sign-in, encrypted connections and a record of who changed what.
Backed up
Automatic backups every night and before every update.
Local support
The people who built it are the people you call.
The kind of systems we build.
Every project is bespoke, but these are the sorts of problems we solve. If you recognise your business in one of them, or something close, give us a call.
Jobs, quotes & invoices
For trades, repair shops and service firms. Enquiries by phone, email or web become jobs, quotes turn into invoices without retyping, and everyone can see where each job is up to.
Trades · repair shops · cleaning & facilities · IT support
Bookings & availability
Customers request a booking online and see live availability. Staff approve it, take a deposit and send reminders by text or email, and the system never double-books.
Kennels & catteries · salons · holiday lets · equipment hire
Records & compliance
Every person, animal, vehicle or piece of equipment with its full history, documents and photos, plus a daily check that flags anything expired or missing.
Charities · garages · letting agents · care providers
Staff, volunteers & tasks
Rotas, to-do lists with repeating tasks, sign-off checklists and tablet-friendly boards that show at a glance what's due and who's doing it.
Workshops · warehouses · sports clubs · volunteer groups
Monitoring & alerts
Systems that keep watch for you. Website and domain checks, renewal dates, certificates and settings that change, with an alert before it becomes a problem.
Web agencies · IT providers · anyone with renewals to track
Dashboards & statistics
Your figures in one place, from bookings and takings to website visitors, by day, week, month or year, and ready to print or download.
Owners · managers · trustees · boards
File converters
Take the export from one system and produce exactly the file another one needs. A monthly job that took an afternoon of copying and pasting becomes a two-minute upload.
Payroll & pensions · accounts · stock & orders
Customer portals
A secure area where your customers manage their own bookings, details and documents, so fewer calls and emails come in asking for the same things.
Membership groups · service plans · clubs · schools
Works with the services you already use.
A new system shouldn't mean throwing out what already works. We can connect your software to most well-known services that offer a link for other systems to use, so information flows between them instead of being typed in twice.
Payments
Take card payments, deposits and Direct Debits, with payments recorded against the booking or invoice automatically.
- Stripe
- PayPal
- GoCardless
- Square
- SumUp
- Clover
- Worldpay
Text messages
Confirmations, reminders and alerts by text, with delivery tracking and replies kept on the customer's record.
- Twilio
- Vonage
- Esendex
- WhatsApp Business
Reliable delivery for confirmations and invoices, with bounces reported, plus your existing mailboxes and mailing lists.
- Microsoft 365
- Google Workspace
- Postmark
- Mailchimp
Accounts
Invoices, payments and customers sent to your accounts package, so your bookkeeper isn't re-entering them.
- Xero
- QuickBooks
- Sage
- FreeAgent
Calendars & files
Appointments in the calendars your team already checks, and documents saved where you keep everything else.
- Outlook
- Google Calendar
- SharePoint
- OneDrive
- Google Drive
- Dropbox
And more
Online shops, signatures, address lookups, company checks and your phone system, so a caller's record opens as the phone rings.
- Shopify
- WooCommerce
- DocuSign
- Postcode lookup
- Companies House
- VitalPBX
- Microsoft Teams
Built with data protection in mind
Every system we build is designed around UK GDPR from the start. Where a system holds personal information, it includes the tools you need to look after it properly and to deal with requests quickly.
- Subject access requests. Gather everything held about a person and export it in one go.
- Erasure and corrections. Remove or anonymise a person's details, while keeping the records you're legally required to hold, such as invoices.
- Every request recorded. Who asked, when, and what was done, so you can show how each request was handled.
- Consent and preferences. Marketing choices recorded, and honoured automatically.
- Retention rules. Old records cleared out on a schedule you set.
- Locked down. Access by role, two-step sign-in, encrypted connections and a full record of who viewed or changed what.
Bespoke doesn't have to mean expensive
Every system we build is made for one customer, but we don't start from a blank page. Sign-in, two-step security, permissions, backups, email, texts and reporting are already built and proven, so your budget goes on the parts that are unique to your business.
- Priced for small businesses and charities, not corporate budgets
- Start with the problem that costs you most, then add to it later
- A clear scope and quote agreed before any work starts
- You see it working as it's built, not just at the end
We learn how your business works first
Good software starts with understanding the job. We sit down with the people who'll use it, look at the paper forms, spreadsheets and systems you have now, and work out what's really needed before we write anything.
- Your existing data brought across, checked and tidied
- A test copy to try things out without touching the real system
- Changes and new features as your business grows
Carla Lane Animals in Need & Moss Cottage Retreat
Each department had its own way of working, from paper and email to spreadsheets and online services that only did a small part of the job. Pulling together a simple report meant trawling through all of them.
We replaced the lot with one totally bespoke system, built on the foundations of our shared Kennel Manager platform, covering boarding bookings, the sanctuary, adoptions, volunteers, texts and reports.
Kennel Manager for UK animal rescues
Not every organisation needs a system of its own. Kennel Manager is a shared platform we built for rescues, shelters and sanctuaries, so they get modern software for a predictable monthly cost instead of a fee for every adoption.
Animal records, kennels, medication rounds and public listings, with each rescue's data kept completely separate.
From first chat to a working system.
- Talk it throughTell us what's slowing you down, and we'll look at how you work now.
- Scope & quoteWe agree what the first version will do and what it will cost, in plain English.
- Build & launchYou try it as it's built, we bring your data across, and then it goes live with us on hand.
Got a job your systems don't do well?
Give us a call and tell us about it. We'll tell you honestly whether bespoke software is the answer, with no obligation.